Store Policy
At Mili Beads, we value your trust and aim to provide the best shopping experience possible. Below you’ll find our policies on customer care, privacy & safety, wholesale inquiries, and payment methods.
Customer Care
At Mili Beads, your satisfaction is our top priority. If you have any questions about our products or need assistance with your order, feel free to reach out.
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Response Time: We aim to respond to all inquiries within 24 hours on business days.
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Customer Support Hours: Monday to Friday, 9 AM to 4 PM (CET).
We are here to help with product information, order tracking, returns, or any other inquiries. Your feedback is important to us!
Privacy & Safety
We take your privacy seriously and are committed to protecting your personal information.
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Data Collection: We collect only the necessary information to process your order, such as name, email address, shipping address, and payment details.
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Secure Transactions: All payment information is encrypted using industry-standard SSL (Secure Sockets Layer) technology to ensure your data remains confidential.
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Third-Party Sharing: We do not share or sell your personal information to any third parties, except as required to complete your order (e.g., payment processing, shipping).
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Cookies: Our website uses cookies to enhance your browsing experience. By using our site, you agree to our use of cookies.
For more details, please read our Privacy Policy.
Wholesale Inquiries
Interested in carrying Mili Beads in your store? We’d love to work with you!
For wholesale inquiries, please contact us at milibeads.barcelona@gmail.com with the subject line “Wholesale Inquiry,” and provide the following information:
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Your name and business name
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Location and website (if applicable)
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A brief description of your store and customer base
We will respond with wholesale pricing, minimum order quantities, and further details.
Payment Methods
We offer several secure payment methods to make your shopping experience as smooth as possible:
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Credit / Debit Cards
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PAYPAL
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Bizum